Installation and Operation Guide for AT&T Softphone Call Manager for use with TL86103
7Getting startedQuick reference guide - Call Connectivity panelNot selected Please go to settings to choose Skype as softphoneSkype is not set as th
Getting started8Quick reference guide - Settings panelGENERAL, ANSWERING SYSTEM, and ABOUT tabs -- Click the tab of the setting you want to edit (s
9Getting startedQuick reference guide - PhonebookIMPORT -- Click to import contacts from Microsoft Outlook or CSV files.ADD -- Click to create a ne
Getting started10Quick reference guide - Call logCLEAR HISTORY -- Click to delete all records in the call log.Search bar -- Enter characters or numb
11Getting startedSettingsAbout SettingsYou may customize various settings in the (Settings) panel before you start using the software. Below is an i
Getting started12Settings - GENERALProgram auto startIf you have enabled this feature, your computer will launch this software automatically every ti
13Getting startedMedia PlayerIf there is an incoming call when you are using Windows Media Player or iTunes, the media player would pause. You may cho
Getting started14On-screen displayIf this feature is enabled, a pop-up window will display on your computer screen when you are using the voice comma
15Getting startedNo line alert display for landlineIf there is no line connected to the telephone base, the Line 1 or Line 2 status bar in the (Ca
Getting started16Not installed/incompatible alert displayIf Skype or Lync is not installed to your computer, or if the version of Skype or Lync inst
Table of contentsInstallation and Operation Guide for AT&T Softphone Call Manager for use with TL86103Getting startedIntroduction ...
17Getting startedYou can set the answering system settings for line 1 and line 2 independently.Call screeningThe call screening feature lets you hear
Getting started18Settings - ANSWERING SYSTEMNumber of ringsYou can set the answering system to answer an incoming call after 2, 3, 4, 5, or 6 rings.
19Getting startedSettings - ANSWERING SYSTEMMessage alert toneWhen the message alert tone is enabled, and there is at least one new message, the tele
Getting started20User guideYou can download the Installation and Operation Guide from our webpage.Click the (Settings) panel.Click the ABOUT tab.Cli
21Log in Skype/LyncTo make and receive softphone VoIP calls, make sure you log in to the respective program before use.Launch the Skype/Lync program.
Operation22Make a callTo make a call on a landline:Click the (Call Connectivity) panel.Click on the number input box. Use your keyboard to enter t
Operation23To make a Skype call:NOTES: Make sure the telephone base is connected to your computer using a USB cable, and you have logged in to Skype.
Operation24Answer a callWhen there is an incoming call on line 1 or line 2:You can choose one of the following ways to answer the call:Click on the
Operation25Making, answering, and ending callsEnd a callTo end a call on line 1 or line 2:You can choose one of the following ways to end the call:Cl
Operation26HoldYou can hold a landline, cellular line, Skype, or Lync call and resume it at any time you want on the (Call Connectivity) panel.To h
Import phonebook entries from CSV ...30Review and search the phonebook ...31Review and search phonebo
Operation27Options while on callsCellular line call waitingIf you subscribe to call waiting service from your cell phone service provider, and someon
28Import phonebook entriesCreate a new phonebook entryClick the (Call Connectivity) panel.Click to access the phonebook.Click ADD.Enter the name a
29PhonebookImport phonebook entriesImport phonebook entries from Microsoft OutlookClick the (Call Connectivity) panel.Click to access the phoneboo
30PhonebookImport phonebook entriesImport phonebook entries from CSVClick the (Call Connectivity) panel.Click to access the phonebook.Click IMPORT
31PhonebookReview and search the phonebookReview and search phonebook entriesClick the (Call Connectivity) panel.Click to access the phonebook.Use
32PhonebookDial a phonebook entryClick the (Call Connectivity) panel.Click to access the phonebook.Find the entry you wish to dial. See Review and
33PhonebookDelete a phonebook entryClick the (Call Connectivity) panel.Click to access the phonebook.Click the entry you wish to delete, and then
34View the call logIf there are any missed calls, the total number of missed calls that has not been checked is shown on the CALL LOG tab.To view the
35Delete all call log entriesClick the (Call Connectivity) panel.Click to access the call log.Click CLEAR HISTORY beside the search bar. The scree
36Call logEdit a call log entryClick the (Call Connectivity) panel.Click to access the call log.Click the entry (already stored in the phonebook)
1IntroductionThe AT&T Softphone Call Manager helps you to unify your everyday business communication using your AT&T TL86103. Before using the
37About voice commandBy saying certain commands to the telephone base, you can make calls.Using voice commandTo use voice command for dialing, make su
38General commandsCommand Action“What can I say?” To hear a list of voice commands.“Cancel.” To return to idle mode.Commands to make a callCommand Act
39TroubleshootingIf you have difficulty in using this software with your TL86103, please try the suggestions below. For customer service, visit our we
Appendix40TroubleshootingAT&T USB Audio does not appear in the audio devices control panel on my PC.Make sure you have powered up the TL86103 tele
Appendix41TroubleshootingI have already logged in to Skype but the status in the Call Connectivity panel shows Logged out.Launch Skype, and then go to
Index42IndexAAction on player when calls begin 13Answer a call 24Audio 3CCaller ID Announce 17Call log 34–36Cellular line call waiting 27Confere
Index43SSave a call log entry to the phonebook 35Settingsaudio 3general 12–16answering system 17-19about 20 Skype access 4TTroubleshooting 39–
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Getting started2InstallationCompatibilityThe AT&T Softphone Call Manager works with Microsoft® Windows XP®, Windows Vista®, Windows 7 systems, or
3Getting startedImportant settingsAudio settingsAfter you have installed the AT&T Softphone Call Manager, check to make sure the audio setting is
Getting started4Skype access authorizationThe first time you run Skype after you have installed the AT&T Softphone Call Manager, Skype may ask for
5Quick reference guide - Call Connectivity panelGetting startedMinimize button -- Click the button to minimize the software.Close button -- Click th
Getting started6Quick reference guide - Call Connectivity panelCall status messagesThe table below summarizes all the call status messages in the C
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