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Inhaltsverzeichnis

Seite 1 - Manager for use with

Installation and Operation Guide for AT&T Softphone Call Manager for use with TL86103

Seite 2 - Table of contents

7Getting startedQuick reference guide - Call Connectivity panelNot selected Please go to settings to choose Skype as softphoneSkype is not set as th

Seite 3 - Appendix

Getting started8Quick reference guide - Settings panelGENERAL, ANSWERING SYSTEM, and ABOUT tabs -- Click the tab of the setting you want to edit (s

Seite 4 - Introduction

9Getting startedQuick reference guide - PhonebookIMPORT -- Click to import contacts from Microsoft Outlook or CSV files.ADD -- Click to create a ne

Seite 5 - Installation

Getting started10Quick reference guide - Call logCLEAR HISTORY -- Click to delete all records in the call log.Search bar -- Enter characters or numb

Seite 6 - Important settings

11Getting startedSettingsAbout SettingsYou may customize various settings in the (Settings) panel before you start using the software. Below is an i

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Getting started12Settings - GENERALProgram auto startIf you have enabled this feature, your computer will launch this software automatically every ti

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13Getting startedMedia PlayerIf there is an incoming call when you are using Windows Media Player or iTunes, the media player would pause. You may cho

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Getting started14On-screen displayIf this feature is enabled, a pop-up window will display on your computer screen when you are using the voice comma

Seite 10 - Getting started

15Getting startedNo line alert display for landlineIf there is no line connected to the telephone base, the Line 1 or Line 2 status bar in the (Ca

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Getting started16Not installed/incompatible alert displayIf Skype or Lync is not installed to your computer, or if the version of Skype or Lync inst

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Table of contentsInstallation and Operation Guide for AT&T Softphone Call Manager for use with TL86103Getting startedIntroduction ...

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17Getting startedYou can set the answering system settings for line 1 and line 2 independently.Call screeningThe call screening feature lets you hear

Seite 14 - Settings

Getting started18Settings - ANSWERING SYSTEMNumber of ringsYou can set the answering system to answer an incoming call after 2, 3, 4, 5, or 6 rings.

Seite 15 - Settings - GENERAL

19Getting startedSettings - ANSWERING SYSTEMMessage alert toneWhen the message alert tone is enabled, and there is at least one new message, the tele

Seite 16

Getting started20User guideYou can download the Installation and Operation Guide from our webpage.Click the (Settings) panel.Click the ABOUT tab.Cli

Seite 17

21Log in Skype/LyncTo make and receive softphone VoIP calls, make sure you log in to the respective program before use.Launch the Skype/Lync program.

Seite 18

Operation22Make a callTo make a call on a landline:Click the (Call Connectivity) panel.Click on the number input box. Use your keyboard to enter t

Seite 19

Operation23To make a Skype call:NOTES: Make sure the telephone base is connected to your computer using a USB cable, and you have logged in to Skype.

Seite 20 - Settings - ANSWERING SYSTEM

Operation24Answer a callWhen there is an incoming call on line 1 or line 2:You can choose one of the following ways to answer the call:Click on the

Seite 21

Operation25Making, answering, and ending callsEnd a callTo end a call on line 1 or line 2:You can choose one of the following ways to end the call:Cl

Seite 22

Operation26HoldYou can hold a landline, cellular line, Skype, or Lync call and resume it at any time you want on the (Call Connectivity) panel.To h

Seite 23 - Settings - ABOUT

Import phonebook entries from CSV ...30Review and search the phonebook ...31Review and search phonebo

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Operation27Options while on callsCellular line call waitingIf you subscribe to call waiting service from your cell phone service provider, and someon

Seite 25 - Operation

28Import phonebook entriesCreate a new phonebook entryClick the (Call Connectivity) panel.Click to access the phonebook.Click ADD.Enter the name a

Seite 26

29PhonebookImport phonebook entriesImport phonebook entries from Microsoft OutlookClick the (Call Connectivity) panel.Click to access the phoneboo

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30PhonebookImport phonebook entriesImport phonebook entries from CSVClick the (Call Connectivity) panel.Click to access the phonebook.Click IMPORT

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31PhonebookReview and search the phonebookReview and search phonebook entriesClick the (Call Connectivity) panel.Click to access the phonebook.Use

Seite 29 - Options while on calls

32PhonebookDial a phonebook entryClick the (Call Connectivity) panel.Click to access the phonebook.Find the entry you wish to dial. See Review and

Seite 30

33PhonebookDelete a phonebook entryClick the (Call Connectivity) panel.Click to access the phonebook.Click the entry you wish to delete, and then

Seite 31 - Import phonebook entries

34View the call logIf there are any missed calls, the total number of missed calls that has not been checked is shown on the CALL LOG tab.To view the

Seite 32

35Delete all call log entriesClick the (Call Connectivity) panel.Click to access the call log.Click CLEAR HISTORY beside the search bar. The scree

Seite 33

36Call logEdit a call log entryClick the (Call Connectivity) panel.Click to access the call log.Click the entry (already stored in the phonebook)

Seite 34 - Phonebook

1IntroductionThe AT&T Softphone Call Manager helps you to unify your everyday business communication using your AT&T TL86103. Before using the

Seite 35

37About voice commandBy saying certain commands to the telephone base, you can make calls.Using voice commandTo use voice command for dialing, make su

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38General commandsCommand Action“What can I say?” To hear a list of voice commands.“Cancel.” To return to idle mode.Commands to make a callCommand Act

Seite 37 - Call log

39TroubleshootingIf you have difficulty in using this software with your TL86103, please try the suggestions below. For customer service, visit our we

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Appendix40TroubleshootingAT&T USB Audio does not appear in the audio devices control panel on my PC.Make sure you have powered up the TL86103 tele

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Appendix41TroubleshootingI have already logged in to Skype but the status in the Call Connectivity panel shows Logged out.Launch Skype, and then go to

Seite 40 - Voice command

Index42IndexAAction on player when calls begin 13Answer a call 24Audio 3CCaller ID Announce 17Call log 34–36Cellular line call waiting 27Confere

Seite 41

Index43SSave a call log entry to the phonebook 35Settingsaudio 3general 12–16answering system 17-19about 20 Skype access 4TTroubleshooting 39–

Seite 42 - Troubleshooting

www.telephones.att.com© 2013-2014 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intelle

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Getting started2InstallationCompatibilityThe AT&T Softphone Call Manager works with Microsoft® Windows XP®, Windows Vista®, Windows 7 systems, or

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3Getting startedImportant settingsAudio settingsAfter you have installed the AT&T Softphone Call Manager, check to make sure the audio setting is

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Getting started4Skype access authorizationThe first time you run Skype after you have installed the AT&T Softphone Call Manager, Skype may ask for

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5Quick reference guide - Call Connectivity panelGetting startedMinimize button -- Click the button to minimize the software.Close button -- Click th

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Getting started6Quick reference guide - Call Connectivity panelCall status messagesThe table below summarizes all the call status messages in the C

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