
FEATURES
G3vs
G3vs
G3s
G3s
Feature
ABP
PBP
ABP PBP G3i G3r
AAR/ARS Partitioning
S
S
S S
S S
AAR/ARS Digit Conversion
O O
O O
S
S
Abandoned Call Search S
S
S S
S
S
Abbreviated Dialing
S
1
S
2
S
1
S
2
S
2
S
2
Abbreviated Dialing N/A O N/A O
O O
(Enhanced)
Administrable Language
V2
V2
V2
V2
GD
V2
Displays
Administered Connections
N/A S N/A S S S
Administration Without
S S
S
S
S S
Hardware
Agent Call Handling
O
3
O
4
O
3
O
4
O
4
O
4
Alphanumeric Dialing
S
S
S S
S S
Alternate Facility Restriction
V2
V2
V2 V2
V2
O
Levels
Answer Detection by Call
N/A
O
N/A
O
O
S
Classifier
Attendant Auto-Manual
S
S
S S
S S
Splitting
Attendant Call Waiting
S
S S S
S
S
Attendant Control of
S
S
S S
S S
Trunk Group Access
1.
2.
Abbreviated Dialing is a standard feature; however, Enhanced
Abbreviated Dialing is not available with the Advantage
Business Package.
Abbreviated Dialing is a standard feature; however, Enhanced
Abbreviated Dialing is a Premier Business Package,
G3i, and G3r option.
Available when the Basic Call Center Option is purchased.
Available when ACD software is purchased.
3.
4.
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