AT&T USBConnectMercury Spezifikationen PDF herunterladen (Seite 19)

How do I find my wireless number?

If you have ACM open, go to the Help menu and select My Wireless Number. You can also

find your wireless number on your sales receipt and monthly statements.

What do I do if ACM says “No SIM”?

Remove the Mercury from the computer and insert your AT&T SIM card. See page 6 for

details. If you do not have a SIM card, contact AT&T.

FAQ

If AT&T Communication Manager displays a “Mobile Disabled” error,

1. Enable the Mercury:

a. In the ACM window, click the Connections tab.

b. Position your mouse over the Adapters drop-down menu, and click

Turn on GSM. Wait for the ACM to detect the Mercury.

2. If the ACM still reports “Mobile Disabled”, contact AT&T Customer Support for

assistance.

If AT&T Communication Manager displays a “No Wireless Device Detected” error,

1. Click Start, and then click Control Panel.

2. Double-click TRU-Install.

3. When you are prompted to switch to modem mode, click OK.

If ACM displays “Mobile Disabled”

If ACM displays “No Wireless Device Detected”

Troubleshooting your device

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AT&T USBConnectMercury Spezifikationen Seite 19